Recommended Training

* Interconnecting Cisco Networking Devices Part 1 (ICND1) v1.0
* Interconnecting Cisco Networking Devices Part 2 (ICND2) v1.0

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Exam Description

The 640-802 Cisco Certified Network Associate (CCNA) is the composite exam associated

with the Cisco Certified Network Associate certification. Candidates can prepare for this

exam by taking the Interconnecting Cisco Networking Devices Part 1 (ICND1) v1.0 and the

Interconnecting Cisco Networking Devices Part 2 (ICND2) v1.0 courses. This exam tests a

candidate’s knowledge and skills required to install, operate, and troubleshoot a small to

medium size enterprise branch network. The topics include connecting to a WAN;

implementing network security; network types; network media; routing and switching

fundamentals; the TCP/IP and OSI models; IP addressing; WAN technologies; operating and

configuring IOS devices; extending switched networks with VLANs; determining IP routes;

managing IP traffic with access lists; establishing point-to-point connections; and establishing

Frame Relay connections.
Exam Topics

The following topics are general guidelines for the content likely to be included on the Cisco

Certified Network Associate exam. However, other related topics may also appear on any

specific delivery of the exam. In order to better reflect the contents of the exam and for

clarity purposes, the guidelines below may change at any time without notice.
Describe how a network works

* Describe the purpose and functions of various network devices
* Select the components required to meet a network specification
* Use the OSI and TCP/IP models and their associated protocols to explain how data

flows in a network
* Describe common networked applications including web applications
* Describe the purpose and basic operation of the protocols in the OSI and TCP models
* Describe the impact of applications (Voice Over IP and Video Over IP) on a network
* Interpret network diagrams
* Determine the path between two hosts across a network
* Describe the components required for network and Internet communications
* Identify and correct common network problems at layers 1, 2, 3 and 7 using a layered

model approach
* Differentiate between LAN/WAN operation and features

Configure, verify and troubleshoot a switch with VLANs and interswitch communications

* Select the appropriate media, cables, ports, and connectors to connect switches to

other network devices and hosts
* Explain the technology and media access control method for Ethernet networks
* Explain network segmentation and basic traffic management concepts
* Explain basic switching concepts and the operation of Cisco switches
* Perform and verify initial switch configuration tasks including remote access

management
* Verify network status and switch operation using basic utilities (including: ping,

traceroute, telnet, SSH, arp, ipconfig), SHOW & DEBUG commands
* Identify, prescribe, and resolve common switched network media issues, configuration

issues, auto negotiation, and switch hardware failures
* Describe enhanced switching technologies (including: VTP, RSTP, VLAN, PVSTP,

802.1q)
* Describe how VLANs create logically separate networks and the need for routing

between them
* Configure, verify, and troubleshoot VLANs
* Configure, verify, and troubleshoot trunking on Cisco switches
* Configure, verify, and troubleshoot interVLAN routing
* Configure, verify, and troubleshoot VTP
* Configure, verify, and troubleshoot RSTP operation
* Interpret the output of various show and debug commands to verify the operational

status of a Cisco switched network.
* Implement basic switch security (including: port security, trunk access, management

vlan other than vlan1, etc.)

Implement an IP addressing scheme and IP Services to meet network requirements in a

medium-size Enterprise branch office network.

* Describe the operation and benefits of using private and public IP addressing
* Explain the operation and benefits of using DHCP and DNS
* Configure, verify and troubleshoot DHCP and DNS operation on a router.(including:

CLI/SDM)
* Implement static and dynamic addressing services for hosts in a LAN environment
* Calculate and apply an addressing scheme including VLSM IP addressing design to a

network
* Determine the appropriate classless addressing scheme using VLSM and summarization

to satisfy addressing requirements in a LAN/WAN environment
* Describe the technological requirements for running IPv6 in conjunction with IPv4

(including: protocols, dual stack, tunneling, etc).
* Describe IPv6 addresses
* Identify and correct common problems associated with IP addressing and host

configurations

Configure, verify, and troubleshoot basic router operation and routing on Cisco devices

* Describe basic routing concepts (including: packet forwarding, router lookup process)
* Describe the operation of Cisco routers (including: router bootup process, POST,

router components)
* Select the appropriate media, cables, ports, and connectors to connect routers to

other network devices and hosts
* Configure, verify, and troubleshoot RIPv2
* Access and utilize the router to set basic parameters.(including: CLI/SDM)
* Connect, configure, and verify operation status of a device interface
* Verify device configuration and network connectivity using ping, traceroute, telnet,

SSH or other utilities
* Perform and verify routing configuration tasks for a static or default route given specific

routing requirements
* Manage IOS configuration files. (including: save, edit, upgrade, restore)
* Manage Cisco IOS.
* Compare and contrast methods of routing and routing protocols
* Configure, verify, and troubleshoot OSPF
* Configure, verify, and troubleshoot EIGRP
* Verify network connectivity (including: using ping, traceroute, and telnet or SSH)
* Troubleshoot routing issues
* Verify router hardware and software operation using SHOW & DEBUG commands.
* Implement basic router security

Explain and select the appropriate administrative tasks required for a WLAN

* Describe standards associated with wireless media (including: IEEE WI-FI Alliance,

ITU/FCC)
* Identify and describe the purpose of the components in a small wireless network.

(Including: SSID, BSS, ESS)
* Identify the basic parameters to configure on a wireless network to ensure that

devices connect to the correct access point
* Compare and contrast wireless security features and capabilities of WPA security

(including: open, WEP, WPA-1/2)
* Identify common issues with implementing wireless networks. (Including: Interface,

missconfiguration)

Identify security threats to a network and describe general methods to mitigate those

threats

* Describe today’s increasing network security threats and explain the need to

implement a comprehensive security policy to mitigate the threats
* Explain general methods to mitigate common security threats to network devices,

hosts, and applications
* Describe the functions of common security appliances and applications
* Describe security recommended practices including initial steps to secure network

devices

Implement, verify, and troubleshoot NAT and ACLs in a medium-size Enterprise branch office

network.

* Describe the purpose and types of ACLs
* Configure and apply ACLs based on network filtering requirements.(including: CLI/SDM)
* Configure and apply an ACLs to limit telnet and SSH access to the router using

(including: SDM/CLI)
* Verify and monitor ACLs in a network environment
* Troubleshoot ACL issues
* Explain the basic operation of NAT
* Configure NAT for given network requirements using (including: CLI/SDM)
* Troubleshoot NAT issues

Implement and verify WAN links

* Describe different methods for connecting to a WAN
* Configure and verify a basic WAN serial connection
* Configure and verify Frame Relay on Cisco routers
* Troubleshoot WAN implementation issues
* Describe VPN technology (including: importance, benefits, role, impact, components)
* Configure and verify a PPP connection between Cisco routers